How do I upload a video/document to my application?

Navigate to your Applications page by using the top header menu. Find the application that contains the video/document that needs to be added or updated. Click the "Complete Application" link. Once you are in the application find the section that contains the upload and click "Edit".  If you are adding a new file, click the "+" symbol. If you are removing a file, click the "x".

Accepted File Formats:

Video: “mov”, “mp4”, “mkv”, “ogg”, “3gp”, “webm”, “M4V”, “OGV”, “wmv”, “Mpeg”, “avi” 

Audio: ”mp3”, “m4a”, “aiff”, “wav”, “flac”, “opus”, “aac”, “ac3”, “amr” 

Document:-”doc", "pdf", "txt", "docx", "xls", "xlsx", "ppt", "pptx", "odt", "ods", "csv”,”wpd”, “rtf“,”png”,”jpg”,”jpeg”,”heic”

If you are running into issues when uploading a document, please be sure to unblock any popups from our website as this may be preventing the document upload window from opening. You may also have success when logging in using a different browser or an incognito window. If you're still unable to upload your document, please reach out to us at help@mykaleidoscope.com for assistance!