Applicant & Contributor Response Templates

There are a set of email communications that are sent to applicants throughout their application process. These are triggered to be sent based on actions taken by the applicant.

Automated Email Communications

Application Welcome: When an applicant begins a new application.

Application Ineligible: When an applicant is marked Ineligible for an award program.

Note that you will receive the same emails when testing your application.

You can view the email content for each of these automated emails from the Communications tab in your program's sidebar.

Application Submitted: When an applicant submits their application.

If your program application includes a contributor form, both the applicant and the contributor receive additional automated email communications.

Contributor Request: Sent to a contributor when the applicant requests that contributor completes a form on their behalf.

Contributor Submission: Sent to a contributor when they submit a contributor form.

Contributor Request Completed: Sent to an applicant when a contributor submits a form on their behalf.

Contributor Removed: Sent to a contributor when they are removed from the application.

Application Completed: Sent to an applicant when all required contributors have submitted forms on their behalf.

You can edit the content of an automated email communication by selecting Edit next to the template to be edited. This is available for Pro and Enterprise accounts.