Program Management: Updating a Recommender/Contributor Contact on an Application?

Did an applicant reach out to you asking to change who their recommender contact is? Or, did a contributor (ex: recommender) reach out to you saying the applicant put in their wrong contact information? You can delete and replace contributor contact on individual applications directly from your Kaleidoscope client portal.

To Edit An Existing Contributor Request:

1.) Login to Kaleidoscope and select "client" when logging in.

2.) Go to "Programs" on the ribbon in your client portal across the top.

3.) Click on the correct program name.

4.) Find the application that needs a contributor contact replaced.

5.) Scroll down in the applicant's application and find the contributor step.

6.) Look for the correct reference contact and click the Edit Pencil.

7.) Once you click the Edit Pencil, you can update the contributor's contact information.

8.) When you've finished editing their information, press submit. The contributor will receive an email letting them know they've been requested to contribute to the application.

9.) You're done! 

To Delete A Contributor Request and Create a New Contributor Request:

1.) Login to Kaleidoscope and select "client" when logging in.

2.) Go to "Programs" on the ribbon in your client portal across the top.

3.) Click on the correct program name.

4.) Find the application that needs a contributor contact deleted/created.

5.) Scroll down in the applicant's application and find the contributor step.

6.) Look for the correct reference contact and click the Trash Can button. This will delete this request from the application.

7.) Then click the "Add Recommender User" button.

8.) Enter the information needed for the new Contributor request.

9.) Once you've finished entering in the information, press submit. The contributor will receive an email letting them know they've been requested to contribute to the application.

10.) You're done!